Managing complex network infrastructure takes time, money and specialised know-how. Companies face the challenge of operating their networks efficiently – and getting all they need from it – while minimising downtime. This requires qualified network experts and resources.

Yet, not every business can afford to train or hire people to provide constant oversight of their network. However, without effective, careful management, networks can suffer due to security threats, a lack of proper monitoring or simple under performance.

A proper network management system will make sure your network is protected from such scenarios. Collecting data from connected network devices, it will pinpoint performance issues, keep watch over security and speed up problem resolution.

In short, a network management system helps you to do business better than usual.

 

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What is XNOC?

The Xantaro Network Operations Centre (XNOC) offers tailored network management for companies in the telecommunications sector and other industries.

With a team of over 80 certified experts, we can give you the reassurance of 24/7 network monitoring, alarming and incident management, lifecycle management and trend analysis/predictive problem detection.

As a result, you can both optimise your resources and minimise downtime. You’ll be prepared for a whole variety of eventualities, safe in the knowledge that experts are looking out for your network.

Managed NOC: Basic - Operations - Prediction

XNOC, Xantaro's Managed NOC service platform, provides a comprehensive foundation for professional network management. It integrates top-tier service management with a powerful monitoring engine, ensuring seamless operational support or full operational responsibility.
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The entry-level solution Managed NOC: Basic provides the essential basis for reliable operational support. With the modules Inventory Information, Monitoring and Alarming, as well as Qualification & Ticket Dispatching, it enables companies to monitor their networks efficiently and cover initial service requirements.

For extended requirements, Managed NOC: Operations is available to additionally immerse yourself in operational responsibility with incident management services. This module can be flexibly scaled to different service level options, 8x5 or optionally 24/7 support, in order to optimally adapt the level to individual requirements.

To further extend the service scope, Managed NOC: Operations offers a range of optional modules and add-ons, including:

  • Change Management or Release Management for smooth network changes.
  • EOL (End-of-Life) and EOS (End-of-Support) analyses to manage the lifecycles of your devices.
  • Security bulletin analyses to identify and mitigate security risks at an early stage.

The platform's top solution is Managed NOC: Prediction. With the predictive functions, we offer forward-looking analyses of network data in real time. Depending on the module, potential risks are recognised and can be rectified at an early stage before they lead to a failure. The predictive network management services are designed to detect faults before they occur to ensure maximum network stability.

Managed NOC: Basic

The entry-level solution Managed NOC: Basic provides the essential basis for reliable operational support. With the modules Inventory Information, Monitoring and Alarming, as well as Qualification & Ticket Dispatching, it enables companies to monitor their networks efficiently and cover initial service requirements.

Managed NOC: Operations

For extended requirements, Managed NOC: Operations is available to additionally immerse yourself in operational responsibility with incident management services. This module can be flexibly scaled to different service level options, 8x5 or optionally 24/7 support, in order to optimally adapt the level to individual requirements.

To further extend the service scope, Managed NOC: Operations offers a range of optional modules and add-ons, including:

  • Change Management or Release Management for smooth network changes.
  • EOL (End-of-Life) and EOS (End-of-Support) analyses to manage the lifecycles of your devices.
  • Security bulletin analyses to identify and mitigate security risks at an early stage.

Managed NOC: Prediction

The platform's top solution is Managed NOC: Prediction. With the predictive functions, we offer forward-looking analyses of network data in real time. Depending on the module, potential risks are recognised and can be rectified at an early stage before they lead to a failure. The predictive network management services are designed to detect faults before they occur to ensure maximum network stability.

Use cases for Managed NOC

Our services

  • Support with network management (basic level - monitoring, alerting, dispatching)
  • Taking over operational network management (Operations Level - Smart Dashboards, Incident & Change Management)
  • Assumption of operational responsibility (Prediction Level - Lifecycle Management, EOL/EOS analyses, Predictive Management) for your entire network or parts of the network (Core, Transmission, Access)
  • 3rd level support for a wide range of network manufacturers, including Juniper, Nokia, A10, Fortinet, Infinera, Arista, Cisco and Ciena
  • Customised service modules to meet your specific requirements
  • Regular reporting & service reviews where concrete solutions are presented to continuously improve the efficiency and performance of your network
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Key Facts Brochure XNOC

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Reporting Services

Managed NOC offers a powerful reporting landscape that is customised to your requirements. Depending on the module you have booked, you will receive detailed reports on performance, availability or capacity utilisation.

Our reports not only provide real-time insights, but also enable well-founded trend analyses and optimisation potential. Whether monitoring overviews, incident reports or change analyses - every performance is clearly documented so that you retain control of your network infrastructure at all times.

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Benefits

Maximum uptime & proactive troubleshooting

Early problem identification and rapid response minimise downtimes and malfunctions.

Sophisticated reporting landscape

Our Managed Network Service actively supports you in fulfilling your regulatory requirements - with an advanced reporting landscape.

Optimised network performance & predictive management

Detailed analyses and proactive maintenance control improve efficiency and stability.

SLA compliance & certified expertise

SLA-based services and support from highly qualified partners ensure reliable performance.

Cost efficiency & relief

Services that can be implemented quickly reduce costs and create resources for prioritised IT projects.

Multi-Vendor Support

Comprehensive support for devices and systems from various manufacturers, including 3rd level support for leading vendors.

24/7 availability

Round-the-clock service and fast support via a central contact person.

Comprehensive infrastructure coverage

Integration of on-premise, cloud and IoT environments and dynamic visualisation of the entire network topology.

Xantaro - the partner of your choice

Would you like to find out more about how you can optimise your network management and make it more secure?
Get in touch! We look forward to hearing from you. 

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